What is this study?
SMART is evaluating current demand response transportation services in the region, including:
- Connector ADA service
- Connector General Service
- Farmington/Farmington Hills shuttle (Quick Connect)
- Groesbeck Service (Flex Route)
- Oakland and Somerset mall shuttles
- Community-based shuttle programs
Coming Soon: SMART Connector Service Telephone Survey
This March and April, SMART will be conducting a telephone survey to get more input from riders to help improve On Demand Services. The survey will be conducted by American Directors Group (or ADG). If you see their name pop-up o n your phone, please answer. The survey will only take 5 minutes and your input is important. If you have any questions about the survey, please contact Dan Whitehouse at (248) 419-7952.
Contact us with your questions and ideas for improving SMART connector services
Past Public Engagement Events
SMART Virtual Rider Input Sessions
Riders were invited to participate in one of two Virtual Riders Input Sessions held on February 16 and 17. Each session included a short presentation followed by the opportunity for riders to share their experiences and ideas for improving SMART Connector Services with the project team.