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What is this study?

SMART is evaluating current demand response transportation services in the region, including:

  • Connector ADA service
  • Connector General Service
  • Farmington/Farmington Hills shuttle (Quick Connect)
  • Groesbeck Service (Flex Route)
  • Oakland and Somerset mall shuttles
  • Community-based shuttle programs

Get Involved

SMART Connector Service Telephone Survey

This March and April, SMART conducted a telephone survey to get more input from riders to help improve On Demand Services.  The survey was conducted by American Directors Group (or ADG). 

Contact Us

Contact us with your questions and ideas for improving SMART connector services

[email protected]

Past Public Engagement Events

SMART Virtual Rider Input Sessions

Riders were invited to participate in one of two Virtual Riders Input Sessions held on February 16 and 17.  Each session included a short presentation followed by the opportunity for riders to share their experiences and ideas for improving SMART Connector Services with the project team.


February 16, 2021
10:00-11:30 a.m.

Listen to recording


February 17, 2021
6:00-7:30 p.m.

Listen to recording